Toyota Safety Connect | Peace of Mind for Drivers!
What is Toyota Safety Connect? It is peace of mind knowing Toyota is not only a quality, dependable, and safe vehicle but also a reliable vehicle.
In a world where the unexpected can happen at any moment, Toyota’s latest audio multimedia and connected services system, including Safety Connect, provides drivers with enhanced safety and peace of mind.
This cutting-edge technology is a subscription-based service available in select Toyota models, offering up to a 10-year trial. Its features include emergency assistance, roadside support, automatic collision notification, and a stolen vehicle locator. Here’s an in-depth look at how each feature works.
Table of Contents
Toyota Safety Connect, Emergency Assistance When You Need It
- Activation: In an emergency, press the SOS button inside the cabin.
- What Happens Next: The system contacts the Toyota Emergency Response Center, mutes the audio system, locks out multimedia functionality, and displays an emergency banner on the multimedia screen. The LED near the SOS button blinks to indicate activation.
- Response Procedure: The system asks if you require medical or emergency services. Answering ‘yes’ connects you to an agent who can dispatch services to your location based on the vehicle’s location. If you respond ‘no,’ options like roadside assistance or enrollment queries become available.
Enhanced Roadside Assistance
- How to Use: Select the roadside assistance option after pressing the SOS button.
- Services Provided: A contact receives your location and can dispatch services such as a tow truck or repair vehicle.
- Connection Attempts: If the call fails to connect, the system retries eight times before indicating an inability to connect.
Toyota Roadside Service Hotline: 1-800-444-4195
Automatic Collision Notification
- Triggering Events: Activation occurs upon airbag deployment or a significant rear-end impact.
- Immediate Response: You’re automatically connected to a live agent who receives the vehicle’s location and model information, enabling them to contact emergency personnel and dispatch services.
- Continuous Attempt: If disconnected, the system retries every 20 seconds for 24 hours until a connection is established.
Stolen Vehicle Locator
- Initial Steps: Report the theft to local police and obtain a case number. Then, call the Toyota Contact Center.
- Process: After verification of the case number, Toyota agents work with police to track the vehicle for up to 14 days.
- Outcome: The vehicle is either recovered or, after 14 days, the recovery process has ceased.
Toyota Safety Connect is more than just a feature; it’s a commitment to driver safety and security. Whether it’s an emergency, a need for roadside assistance, an unfortunate collision, or a stolen vehicle, Toyota owners can rest assured that support is just a button push.
Key Features and Benefits of Toyota Safety Connect
Assistance (SOS Button):
- Instant connection to Toyota Emergency Response Center.
- Quick access to medical or emergency services.
Automatic Collision Notification:
- Automatic alert to Toyota in case of significant collisions.
- Immediate dispatch of emergency services to the vehicle’s location.
Enhanced Roadside Assistance:
- Assistance with vehicle issues like flat tires, empty fuel, or mechanical failures.
- Easy access through the SOS button.
Stolen Vehicle Locator:
- Helps in tracking and recovering stolen vehicles.
- Collaboration with local authorities for efficient vehicle recovery.
24/7 Response Center:
- Around-the-clock assistance and support.
- Trained agents are available for emergency and non-emergency situations.
Multimedia System Integration:
- Mutes audio and locks out multimedia during emergencies for focused communication.
- Displays emergency information on the multimedia screen.
Enhanced Safety and Security:
- Provides peace of mind with immediate assistance in emergencies.
- Increases the chance of vehicle recovery in case of theft.
Convenience:
- Easy access to various support services with just a button press.
- Minimizes stress and hassle during unforeseen situations.
Quick Emergency Response:
- Reduces response time in accidents and emergencies.
- Ensures timely medical or technical assistance.
Roadside Support:
- Reliable aid is available for common roadside issues.
- Extends the safety net beyond just collisions and theft.
Comprehensive Coverage:
- Offers a range of services catering to different emergency scenarios.
- Enhances overall driving experience with added protection features.
Long-Term Service:
- Up to a 10-year trial period, providing long-term security and support.
- Toyota Safety Connect combines technology and service to offer a comprehensive safety solution for drivers, making every journey more secure and stress-free.
Toyota Safety Connect combines technology and service to offer a comprehensive safety solution for drivers, making every journey more secure and stress-free.
Toyota Connected Services
Toyota Connected Services offers a range of convenient features for most late-model Toyota vehicles, accessible through an active trial or subscription. These services are designed to enrich the driving experience, providing the ability to stay connected even while driving. To learn more about Toyota Connected Services, visit: https://www.toyota.com/connected-services/
- Safety Connect: Offers emergency assistance, roadside help, and automatic collision notifications to ensure driver and passenger safety.
- Service Connect: Provides vehicle health reports and maintenance updates directly to your email or mobile app, helping you keep your Toyota in top condition.
- Remote Connect: Allows you to control specific vehicle functions remotely, such as starting the engine, locking/unlocking doors, and locating your vehicle, all from your smartphone or smartwatch.
- Wi-Fi Connect: Turns your vehicle into a mobile hotspot, enabling you to connect multiple devices to the internet for streaming, browsing, and staying connected.
- Dynamic Navigation: Offers updated maps, real-time traffic information, and dynamic route guidance to help you reach your destination efficiently.
- Destination Assist: Connects you with a live agent who can help find locations and send directions directly to your vehicle’s navigation system.
- Drive Connect Cloud Navigation: Offers advanced connectivity, including Cloud Navigation for real-time traffic, automatic map updates, and voice-activated searches. Enhances driving with up-to-date information, offline capabilities, and customizable map views, all integrated into Toyota’s multimedia system.
- Wireless Apple CarPlay® & Wireless Android Auto: Allows for seamless integration of your smartphone, giving you access to apps, music, messages, and more through the vehicle’s touchscreen display.
- Insure Connect (TIMS): offers Toyota owners easy access to insurance through the Toyota App or Dealer Daily, featuring OEM part repairs, various discounts, and comprehensive coverage options beyond just vehicles.
Availability can vary by vehicle model and region; some services may require a subscription.
Recap of Toyota Safety Connect
Toyota’s Safety Connect, featured in select models, offers a 10-year trial of emergency services. It includes an SOS button for immediate assistance, automatic collision notification, enhanced roadside assistance, and a Toyota vehicle locator. The system connects users to a response center for urgent help, tracking, and recovery, ensuring safety and peace of mind. Remember Toyota vehicles come standard with a suite of safety features, click here to learn more about Toyota Safety Sense 3.0
Frequently Asked Questions
Toyota Safety Connect is a subscription-based service available in select Toyota models. It offers a range of safety and security features, including emergency assistance, enhanced roadside assistance, automatic collision notifications, and a stolen vehicle locator.
You can access Emergency Assistance by pressing the SOS button inside your Toyota vehicle’s cabin. This connects you to the Toyota Emergency Response Center.
Pressing the SOS button mutes the audio system, locks out multimedia functionality, displays an emergency banner on the multimedia screen, and blinks an LED near the SOS button. You will then be connected to the Toyota Emergency Response Center.
Suppose you don’t need medical or emergency services after pressing the SOS button. In that case, you can choose from roadside assistance, enrollment in additional services, or simply end the call.
In the event of a collision that triggers airbag deployment or a significant rear-end impact, the system automatically connects you to a live agent. The agent receives your vehicle’s location and model information to dispatch emergency services.
If your vehicle registered with Safety Connect is stolen, the Stolen Vehicle Locator helps track it down. You need to report the theft to the police, obtain a case number, and then contact the Toyota Contact Center for assistance.
The stolen vehicle’s tracking is monitored for an initial seven days, which can be extended for an additional seven days if needed.
If the system disconnects after a collision, it will automatically retry the call every 20 seconds for a period of 24 hours until a connection is made.
Toyota Safety Connect comes with up to a 10-year trial for owners of select Toyota vehicles.
Note: Always refer to the vehicle’s Owner’s Manual for more detailed information about your specific vehicle. Safe driving practices should always be followed. For more details, contact your local Toyota Dealer or visit Toyota.com.
Cedric Jackson
Cedric is a Sales Pro with 20+ years of experience. He is currently a Sales Consultant at Toyota of Riverside. He aims to share his passion for product knowledge of the Toyota brand here on his blog. Cedric writes content here and produces short-form videos on YouTube, Instagram & TicTok. Connect with him here or on all social media @ cedricthecarguy 🙏🏾🤙🏾
Cedric Jackson
Cedric is a Sales Pro with 20+ years of experience. He is currently a Sales Consultant at Toyota of Riverside. He aims to share his passion for product knowledge of the Toyota brand here on his blog. Cedric writes content here and produces short-form videos on YouTube, Instagram & TicTok. Connect with him here or on all social media @ cedricthecarguy 🙏🏾🤙🏾
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