I didn't walk into a dealership with a degree and a plan. I started in the parking lot — literally.
For a year and a half I worked as a lot porter at Riverside Chrysler Plymouth. Moving cars. Watching salespeople. Wanting desperately to be on that floor. In September of 1999, I got my shot.
First month as a salesman — top salesman in the store. Not top rookie. Top salesman. That told me something about what I was built for.
Over the next 25 years I worked at medium-sized auto groups — the kind with five to seven stores — and I worked at most of them. I've sold on the floor, sat in the F&I chair, run BDC operations, directed internet sales. I've worked at over 20 dealerships.
The longest chapter was Toyota of Riverside — nine years. I told myself if it doesn't work there, I'm done with the car business. When that chapter ended, I kept my word. I was done selling cars.
What I wasn't done with was the knowledge I'd accumulated — and what I planned to do with it.
My name is Cedric Jackson. I didn't leave the industry because I failed at it. I left because I realized the knowledge I had — knowledge most consumers never get — was worth more on this side of the desk than the other.
Get the Free Car Buying Guide →"If I'm on commission pitching people anyway — why not switch what I'm pitching and to who?"
Here's what most people get wrong about what I do. They think I'm anti-dealer. I'm not.
I spent 25 years in that business. I know good salespeople — people who genuinely love helping customers. Those people exist. I was one of them.
What I saw — over and over — was a vicious cycle. A buyer comes in with a hundred questions, gets all their answers from a salesperson who invested real time into them. Then they walk out, buy from someone else, and that salesperson gets nothing.
Do that to enough good salespeople and you know what happens? The good ones burn out. They start thinking the only way to survive is to maximize the gross profit off every customer. And the culture shifts toward the dark side.
That's the cycle I want to break.
If buyers came in educated — ready to buy, not just ready to shop — the good salespeople would get rewarded for their time. That's a better industry for everyone.
The free Car Buying SECRETS guide is where every buyer should start. It takes 10 minutes to read and covers everything you need to know before you set foot in a showroom.
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